How it works - Information for sellers

In order for you to sell your artwork on our website, you must first complete the mandatory Buy It Now fields for the listing you wish to sell. These are:

Selling price
UK shipping price
European shipping price
North American (USA) shipping price
Worldwide shipping price
All prices must be entered as £ (sterling), $ (US dollar) or € (Euro)., as this is the currency that buyers will be charged in. Once you have entered the required information, and providing the 'Show the Buy It Now button' checkbox is checked, your listing will now show the Buy It Now button. You can remove the item from sale by unchecking the 'Show the Buy It Now button' checkbox. If you uncheck the box,pleasealso make sure you mark the item as SOLD by ticking the 'item is SOLD' box.

You will be notified by email when someone purchases your listing,. You will also be able to see the details of the transaction in your back office area of the website, including the buyer's delivery address. To find this information, you must go to the 'MARKETPLACE' tab. It is then your responsibility to dispatch the item as soon as possible (within 7 days). You must also notify the buyer that the item has been dispatched by clicking the 'Mark item as dispatched' link.

When the buyer receives your item, they are obliged to then notify you by clicking the 'Mark item as received' link in their own back office. If the Buyer wants to return the item, they must do so within 7 days of receiving the item. After 7 days, the transaction isdeemed as complete.

Now the transaction is complete, the payment will be released to the seller.

Once an item is sold, the option to purchase it will be automatically removed from the website to prevent purchases of sold items. If you wish to re-enable the option to purchase, you must re-tick the checkbox titled 'Show the buy it now button' when editing the relevant listing.

Please see SELLERS FAQ for more details.